smarter

Smarter Visits

Getting Started

The First Meeting

The first meeting is to get to know you. We want you to feel what it’s like to be supported by a trusted technology concierge, without any pressure to become a member. 

The Smarter Concierge Introduction

Early in the meeting, your concierge will explain the role they play in your technology journey. It’s a chance for you to get to know them and their experience with technology.

We’re Here For You

It’s our turn to listen as you tell us about yourself, your life and your relationship with technology. We want to hear about your challenges, concerns, aspirations and dreams.

Problem Assessment

We'll help you assess the problems you have with any technical services or the difficulties you may have that could be resolved through technologies to ease the inconvenience.

Your Connected Future

Based on the life experience you share with our concierge, we will draft out the recommended Smarter services that you can rely on to empower your life with technology.

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The Second Meeting

As a member of the Smarter family, your concierge will return with a refined solution and recommendations for your Smarter services.

Problem Resolved

Our concierge will come to your house at your best availability to solve the problems or difficulties to your great satisfaction.

Review the Roadmap

Your concierge has been working on a customized plan for you. This is not a “one size fits all” set of recommendations. We pride ourselves on our ability to address your unique needs.

The Learning Begins

We will explore the value of our three services: Smarter Life, Smarter Connection and Smarter Health. The training sessions will be provided right away.

Share your Progress

Your concierge will collect the contact info of family and friends, at your discretion, so that they can be included in your progress each step of the way.

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