Welcome to The
Smarter Service

Your Trusted Tech Concierge for Older Adults.

What is The Smarter Service?

We provide custom tech concierge services to individuals and senior living communities. Our mission is to bridge the digital divide, empowering older adults to navigate the digital world seamlessly and confidently.

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Why Choose The Smarter Service?

We're dedicated to helping older adults embrace tech's benefits, with patient, confidence-building support at every step.

In-person, Onsite, & Virtual Assistance

For Communities & Individuals

Trustworthy Experts Building Tech Literacy

Friendly Tech Support

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How The Smarter Service Works

Meet Your Smarter Concierge.

Your dedicated Tech Concierge gets to know you and your unique needs.

Customize Your Plan.

Together, we care a customized plan that aligns with your goals.

Start with the Fixes.

We address frustrating tech issues to pave the way for tech confidence.

Continue Your Journey.

Ongoing support ensures your technology plan evolves with your needs.

Enrichment and Learning.

We go beyond tech support to offer enriching programs to boost tech literacy.

How The Smarter Service Can Help

Device Support

  • Device Fixes (Computers, Tablets, Laptops, Smartphones)
  • Device Disconnects
  • Password Management

Convenience

  • Food Delivery Apps
  • Grocery Delivery Apps
  • Online Shopping
  • Ride-Sharing Apps
  • Online Home Repair Services

Communication

  • Video Calling and Conferencing
  • Text Messaging
  • Email
  • Social Media

Entertainment

  • Streaming Movies, TV Shows, and Music
  • Podcasts
  • Audiobooks
  • Online and Mobile Games
  • Photo Sharing

Health & Wellness

  • Telehealth
  • Wearables
  • Medication Reminders
  • Health and Wellness Apps
  • Meal Planning Apps
  • Prescription Delivery

Travel

  • E-Ticketing
  • Kiosks
  • Transportation Apps
  • Travel Apps
  • Virtual Event Booking

Safety & Security

  • Online Safety and Fraud Prevention
  • Smart Homes and Home Monitoring
  • Security Cameras and Doorbells
  • Fall Detection

Finance

  • Online Banking
  • Cashless Payments
  • Mobile Payments
  • Budgeting Apps

Who Needs The Smarter Service?

Older Adults

Individuals who are eager to learn more about technology, minus the hassle.

Dedicated Caregivers

Professionals supporting older adults, who are occasionally distracted by addressing technology issues.

Loved Ones

Busy families who want to support loved ones with technology but can’t always be hands-on.

Senior Living Communities & Senior Centers

Organizations aiming to boost efficiency, retention, and enrichment for residents, community members, and staff.

Membership Plans

Personalized Support Tailored to You

Explore a range of tailored plans designed for individuals or senior living communities. Your dedicated Smarter Service Concierge will work with you or your loved ones to craft a custom plan and schedule that meets your unique needs.

Annual Membership

For individuals
$ 149
99 / year
  • On Demand tech support via phone
  • Ability to schedule in-home/virtual tech support sessions at $150/hour
  • Member newsletter

Level 1 Membership

For individuals
$ 125
00 / month
  • 60-minute virtual sessions, scheduled once per month
  • Dedicated Tech Concierge for all tech support needs
  • Technology Life Plan updated quarterly
  • On Demand tech support via phone
  • Member newsletter

Level 2 Membership

For individuals
$ 150
00 / month
  • 60-minute in-person* or virtual sessions, scheduled once every other month
  • Dedicated Tech Concierge for all tech support needs
  • Technology Life Plan updated quarterly
  • Personalized technology training & education
  • On Demand tech support via phone
  • Content library for product & technology confidence building
  • Member newsletter

Level 3 Membership

For individuals
$ 200
00 / month
  • 60-minute in-person* or virtual sessions, scheduled once per month
  • Dedicated Tech Concierge for all tech support needs
  • Dedicated Tech Concierge for all tech support needs
  • Personalized technology training & education
  • On Demand tech support via phone
  • Content library for product & technology confidence building
  • Member newsletter

What Our Members Have to Say About Us

Executive Director
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The Smarter Service has truly become our trusted partner and it's clear that they are not just a service; but an essential amenity that we must continue to provide. It has become the 'need to have' backbone of our community, connecting us all in ways we never imagined.
- Crystal, Capri Communities
Community Resident
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The Smarter Service helped get my printer going. I’m going to schedule again to learn to use my android.
- Mary Jane
Community Resident
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I couldn’t figure out this new phone, so The Smarter Service was very helpful. I’ll be back again.
- Dale
Family Member
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This is fantastic, I’m bringing my mother down to schedule an appointment.