Welcome to The
Smarter Service

Your Trusted Tech Concierge for Older Adults.

What is The Smarter Service?

We provide custom tech concierge services to individuals and senior living communities. Our mission is to bridge the digital divide, empowering older adults to navigate the digital world seamlessly and confidently.

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Why Choose The Smarter Service?

We're dedicated to helping older adults embrace tech's benefits, with patient, confidence-building support at every step.

In-person, Onsite, & Virtual Assistance

For Communities & Individuals

Trustworthy Experts Building Tech Literacy

Friendly Tech Support

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How The Smarter Service Works

Meet Your Smarter Concierge.

Your dedicated Tech Concierge gets to know you and your unique needs.

Customize Your Plan.

Together, we care a customized plan that aligns with your goals.

Start with the Fixes.

We address frustrating tech issues to pave the way for tech confidence.

Continue Your Journey.

Ongoing support ensures your technology plan evolves with your needs.

Enrichment and Learning.

We go beyond tech support to offer enriching programs to boost tech literacy.

How The Smarter Service Can Help

Device Support

  • Device Fixes (Computers, Tablets, Laptops, Smartphones)
  • Device Disconnects
  • Password Management

Convenience

  • Food Delivery Apps
  • Grocery Delivery Apps
  • Online Shopping
  • Ride-Sharing Apps
  • Online Home Repair Services

Communication

  • Video Calling and Conferencing
  • Text Messaging
  • Email
  • Social Media

Entertainment

  • Streaming Movies, TV Shows, and Music
  • Podcasts
  • Audiobooks
  • Online and Mobile Games
  • Photo Sharing

Health & Wellness

  • Telehealth
  • Wearables
  • Medication Reminders
  • Health and Wellness Apps
  • Meal Planning Apps
  • Prescription Delivery

Travel

  • E-Ticketing
  • Kiosks
  • Transportation Apps
  • Travel Apps
  • Virtual Event Booking

Safety & Security

  • Online Safety and Fraud Prevention
  • Smart Homes and Home Monitoring
  • Security Cameras and Doorbells
  • Fall Detection

Finance

  • Online Banking
  • Cashless Payments
  • Mobile Payments
  • Budgeting Apps

Who Needs The Smarter Service?

Older Adults

Individuals who are eager to learn more about technology, minus the hassle.

Dedicated Caregivers

Professionals supporting older adults, who are occasionally distracted by addressing technology issues.

Loved Ones

Busy families who want to support loved ones with technology but can’t always be hands-on.

Senior Living Communities & Senior Centers

Organizations aiming to boost efficiency, retention, and enrichment for residents, community members, and staff.

Membership Plans

Personalized Support Tailored to You

Explore a range of tailored plans designed for individuals or senior living communities. Your dedicated Smarter Service Concierge will work with you or your loved ones to craft a custom plan and schedule that meets your unique needs.

Virtual Concierge
Plan

For individuals
$ 125
  • On-Call Virtual Concierge
  • Just a Phone Call Away for Quick
    Fixes and Support
  • Monthly Tech Training &
    Personalized Literacy Classes
  • Virtual Concierge Plan
    (for Individuals)

Concierge Plus

Plan

For individuals
$ 150 - $200
  • Virtual & In Person Concierge
  • Personalized Technology
    Training & Education
  • In-home Fixes & Device
    Optimization
  • Concierge Plus Plan
    (for Individuals)

Enterprise Concierge
Plan

For Senior Living Communities
Contact us for a
customized solution
  • Your Dedicated Community
    Concierge
  • Regularly Scheduled Tech
    Support (Onsite & Virtual)
  • Onsite Life Enrichment
    Programming
  • Enterprise Concierge Plan

What Our Members Have to Say About Us

Executive Director
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The Smarter Service has truly become our trusted partner and it's clear that they are not just a service; but an essential amenity that we must continue to provide. It has become the 'need to have' backbone of our community, connecting us all in ways we never imagined.
- Crystal, Capri Communities
Community Resident
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The Smarter Service helped get my printer going. I’m going to schedule again to learn to use my android.
- Mary Jane
Community Resident
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I couldn’t figure out this new phone, so The Smarter Service was very helpful. I’ll be back again.
- Dale
Family Member
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This is fantastic, I’m bringing my mother down to schedule an appointment.
Family Member
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Now my Mom can call The Smarter Service rather than me all the time because her electronic devices won’t work.
Executive Director
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After a meeting or two, it was just boom, The Smarter Service was here! They were very visible and it quickly took off. We posted some signs, put it in our newsletter, and talked about it at our resident meetings so that everybody knew The Smarter Service was coming. The residents were extremely excited to have that support!
- Crystal, Capri Communities
VP of Sales
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Our residents and staff rely on technology more than ever before, and we’re committed to providing them with the best possible resources. Smarter will bridge the learning gap and empower our residents to use their technology to its fullest.
- Cindy Robinson, Capri Communities
Member
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Since the first visit, I never imagined technology could be so easy and enjoyable. I no longer feel frustrated with my devices and I always look forward to our sessions.
- Joan
Member
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I live alone in the suburbs. Because of Smarter, I never felt alone. Smarter Advisors help me take full control of my life They are not just my advisors, but my friends.
- Shae
Member
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Technology is amazing! I use Alexa everyday with my voice and it knows me so well! Smarter opened a new door in my life.
- Michael

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