The Smarter Service Tech Guru Abbie Richie recently joined the Extraordinary Stories podcast for a candid and inspiring conversation about entrepreneurship, technology adoption, and the growing need for compassionate tech support for older adults.
Hosted by Forbes Shannon and Christine Butler, Extraordinary Stories explores the people, ideas, and experiences that shape extraordinary lives through conversations with entrepreneurs, creators, innovators, and leaders.
In the episode, Abbie shares her journey from helping older adults with basic technology support to becoming a national voice around digital literacy, aging, and human-centered technology support. The conversation covers everything from overcoming fear of being on camera and building a mission-driven business to the importance of mentorship, visibility, and authentic connection.
One theme that resonated throughout the conversation was the growing digital divide facing older adults and the need for support that goes beyond simply providing devices.
As Abbie shared during the episode:
“Older adults need more than just devices. They need real support and guidance to use them confidently.”
The episode also explores entrepreneurship, service, confidence, aging, and the importance of helping people feel empowered using technology in everyday life.
Huge thanks to Forbes Shannon, Christine Butler, Aaron Bare, and the Extraordinary Stories team for the thoughtful conversation and opportunity to share our mission.
Check out a clip below and listen to the full episode here.
