The Smarter Service helps older adults embrace technology to live happier, healthier, and more connected lives.

Closing The Digital Gap for Older Adults

At The Smarter Service, we’re on a mission to ensure no one is left behind in our digital world. We provide tech support for older adults and senior living communities, helping people confidently use everyday technology like smartphones, apps, and online services. Through personalized, hands-on support, we build confidence, connection, and independence for older adults, while helping communities improve operations, increase resident satisfaction, and drive ROI.

What Drives Us

Our Purpose

We believe everyone deserves to feel comfortable and confident with technology.  Our purpose is to make technology feel human by fostering connection, confidence, and independence for older adults.

Our Mission

To close the digital gap by providing personal, patient tech support that empowers older adults and the communities that support them to live safer, more connected, and more fulfilling lives.

Our Vision

Our vision is a world where older adults are empowered by technology, not frustrated by it.  A world where they can live happier, healthier, and safer lives in an increasingly digital world.

Technology Should Make Life Easier, Not More Complicated.

For Senior Living Communities

We provide on-site tech help desks, enrichment programs, group training, and one-on-one virtual and in-home tech support for older adults. Our services improve technology adoption, enhance resident engagement and satisfaction, and free up staff to focus on what matters most.

For Individuals & Families

The Smarter Service provides in-person and virtual tech support for older adults, along with personalized guidance for everyday technology needs like devices, apps, and online services. These services build confidence, strengthen connection, and support independence for older adults and their families.

Our Trusted Tech Concierges for Older Adults

Our Tech Concierges are the heart of The Smarter Service, providing personalized tech support for older adults in senior living communities and at home. They are carefully selected, background-checked, and trained to ensure safety, professionalism, and trust. Each Concierge brings technical skill, patience, and empathy to every visit.

Aptitude

Rigorously Screened & Vetted

Know how

Trained & Knowledgeable

Experts

Trusted Patient & Personable

Consistent & Reliable

The Same Tech Concierge. Every Time.

Older adults and senior living communities work with the same trusted Tech Concierge for personalized tech support, building familiarity and confidence over time. By working with someone who understands their needs and comfort level, they experience greater consistency, ease, and peace of mind when using technology.

Our Leadership Team

The Smarter Service was founded by a team of experienced entrepreneurs and innovators who share a passion for using technology to improve lives and strengthen communities.

Terry Dry

Co-Founder & Chief Executive Officer

Greg Boles

Co-Founder & Chief Financial Officer

Vida Roozen

Chief Operating Officer

Contact Us To Learn More

Whether you’re a senior living community exploring scalable technology solutions for residents, an older adult looking to feel more confident with technology, a family member helping a loved one stay connected, or an organization interested in partnering with us, we’d love to connect.

Fill out the form and one of our team members will be in touch soon.