# The Smarter Service

> Your Trusted Tech Concierge for Older Adults


## Posts

- [Tech Smarter: Conversations at the Intersection of Aging, Innovation, and Technology](https://thesmarterservice.com/tech-smarter-conversations-at-the-intersection-of-aging-innovation-and-technology/): The Smarter Service presents Tech Smarter — hosted by Tech Guru Abbie Richie, featuring leaders redefining technology in senior living.
- [MarketWatch Highlights The Smarter Service’s Role in Supporting Older Adults Through Social Security’s Digital Transition](https://thesmarterservice.com/marketwatch-highlights-the-smarter-services-role-in-supporting-older-adults-through-social-securitys-digital-transition/): The Social Security Administration is shifting to a “digital-first” model—but many older adults are being left behind. This MarketWatch article highlights how The Smarter Service is bridging this gap, helping older adults confidently navigate these changes through our Tech Concierge program.
- [Tech Literacy: A Quiet but Powerful Driver of Occupancy](https://thesmarterservice.com/tech-literacy-a-quiet-but-powerful-driver-of-occupancy/): Digital literacy isn’t just a wellness perk anymore—it’s a driver of occupancy. When residents feel confident using everyday tech, they stay longer, refer friends, and keep families reassured. Communities that invest in structured support are seeing satisfaction rise, staff save time, and occupancy climb above 90%.
- [Shining a Spotlight on Digital Confidence: Abbie Richie on MK Radio Network](https://thesmarterservice.com/shining-a-spotlight-on-digital-confidence-abbie-richie-on-mk-radio-network/): On Spotlight with the Maple Knoll Radio Network, Abbie Richie shared how technology can keep older adults confident, safe, and connected. From spotting scams to using video calls and wellness apps, her tips show how tech becomes a bridge to family and independence.
- [The Smarter Service and Trend Micro Launch Nationwide Cybersecurity Initiative to Protect Older Adults from Fraud](https://thesmarterservice.com/the-smarter-service-trend-micro-cybersecurity-initiative-older-adults/): Partnership pairs award-winning security software with hands-on digital training, creating a scalable model for digital safety and confidence.
- [Helping Residents at The Covington Navigate Social Security’s New Login Recommendations](https://thesmarterservice.com/ssa-partnership/): The Smarter Service is partnering with the SSA to create a two-part workshop series for residents at The Covington. 
- [The Smarter Service Launches Tech Concierge Program at The Canterbury, an ECS Senior Living Community](https://thesmarterservice.com/the-smarter-service-launches-tech-concierge-program-at-the-canterbury-an-ecs-senior-living-community/): Successful pilot expands into full-scale support, boosting digital confidence and connection for Rancho Palos Verdes residents    The Smarter Service, a leading tech concierge provider for older adults, has officially launched its full suite of services at The Canterbury, a premier Life Plan Community within the Episcopal Communities and Services (ECS) network of Southern California Senior Living campuses. Following a successful two-month pilot that began in March 2025, the expanded partnership now delivers enhanced support, bringing consistent on-site tech help, enrichment classes, and virtual assistance to residents.
- [Sweet, Safe, & Secure: The Smarter Service Teams Up with Trend Micro to Empower Older Adults Online](https://thesmarterservice.com/the-smarter-service-teams-up-with-trend-micro-to-empower-older-adults-online/): We’re thrilled to announce an exciting new partnership that’s all about connection, confidence, and cybersecurity! The Smarter Service has teamed up with Trend Micro, a global leader in digital safety, to bring tech enrichment classes to two of our partner communities — and their residents are loving it.
- [The Smarter Service Partners with MorningStar Senior Living to host a series of Free Workshops](https://thesmarterservice.com/the-smarter-service-partners-with-morningstar-senior-living-to-host-a-series-of-free-workshops/): The Smarter Service is partnering with MorningStar Senior Living to host a series of free workshops called “Tech Frontier: Navigating the Digital World.” These small-group, in-person sessions are designed for older adults looking to boost their digital skills and build confidence with tech in a friendly, hands-on environment.
- [The Smarter Service Expands Partnership with BHI Senior Living, Bringing Tech Help to Thousands of Older Adults Across 12 Communities](https://thesmarterservice.com/the-smarter-service-expands-partnership-with-bhi-senior-living/): The Smarter Service, a leading technology concierge provider for older adults and senior living communities, has expanded its partnership with BHI Senior Living to bring personalized technology support to more than 2,200 independent and assisted living residents across all twelve of BHI’s Life Plan and Active Adult Communities in Indiana, Michigan, and Ohio.
- [The Smarter Service Partners with Westminster Village to Enhance Resident Tech Support and Education](https://thesmarterservice.com/the-smarter-service-partners-with-westminster-village-to-enhance-resident-tech-support-and-education/): The Smarter Service, a leading tech concierge provider for older adults, has partnered with Westminster Village, Scottdale’s premier resort-style retirement community, to provide residents with personalized technology support and education. 
- [The Smarter Service Partners with Mirabella at ASU to Provide Tech Help to Residents ](https://thesmarterservice.com/the-smarter-service-partners-with-mirabella-at-asu-to-provide-tech-help-to-residents/): The Smarter Service Partners with Mirabella at ASU to Provide Tech Help to Residents.  On-Site Tech Concierges Elevate Digital Literacy and Confidence at Premier Intergenerational Community in Arizona
- [2024: A Year to Remember at The Smarter Service](https://thesmarterservice.com/2024-a-year-to-remember-at-the-smarter-service-2/): This past year was truly unforgettable, and it wouldn’t have been possible without the incredible support of our team, members, partners, communities, and friends. Together, we’re bridging the #digitaldivide for older adults and creating a world where technology helps them live happier, healthier, and more connected lives.
- [Best Tech Gifts for Older Adults: Insights from Tech Guru Abbie Richie](https://thesmarterservice.com/best-tech-gifts-for-older-adults-insights-from-tech-guru-abbie-richie/): The Smarter Service's Tech Guru, Abbie Richie, reviews the top tech gifts for older adults in AARP’s holiday gift guide.
- [🎁 Holiday Tech Gifts for Older Loved Ones: Let’s Make Them Count!](https://thesmarterservice.com/%f0%9f%8e%81-holiday-tech-gifts-for-older-loved-ones-lets-make-them-count/): Make this year’s gifts truly count with The Smarter Service’s tips for choosing the perfect tech gift for older adults.
- [The Smarter Service Partners with Waymark Gardens, a Seniors Rising Homes Community, to Provide Tech Help to Older Adults](https://thesmarterservice.com/the-smarter-service-partners-seniors-rising-homes/): We’re thrilled to announce an exciting new partnership between The Smarter Service and Waymark Gardens, a Seniors Rising Homes community in Glendale, AZ! This collaboration marks an important step in our mission to bridge the digital divide by bringing tailored tech support and training to older adults. Empowering Residents with Tailored Tech Support Waymark Gardens, the flagship property of Seniors Rising Homes, is a 151-unit HUD-supported senior living community that strives to enhance the lives of its residents with modern amenities and innovative services. Through this partnership, we’re offering older adults access to a suite of tailored tech support options […]
- [Tech Support for Senior Living: The Smarter Service Featured in South County Magazine](https://thesmarterservice.com/southcountymag/): The Smarter Service featured in South County Magazine highlighting our partnership with The Covington in Aliso Viejo, CA.
- [Empowering Caregivers and Older Adults: Tech Solutions for National Family Caregivers Month](https://thesmarterservice.com/empowering-caregivers-and-older-adults-tech-solutions-for-national-family-caregivers-month/): If you’re a caregiver or someone receiving care, tech can play a crucial role in easing burdens and enhancing quality of life.
- [The Smarter Service Featured in AARP’s Smart Guide to Aging in Place](https://thesmarterservice.com/the-smarter-service-featured-in-aarps-smart-guide-to-aging-in-place/): Abbie Richie of The Smarter Service shares tips in AARP’s guide on tech to make aging in place safer for older adults.
- [The Smarter Service Recognized as Tech Resource for Older Adults on Care.com](https://thesmarterservice.com/the-smarter-service-recognized-as-tech-resource-for-older-adults-on-care-com/): The Smarter Service was recently recognized as one of the “Expert-Backed Resources to Help Seniors Thrive Independently at Home” on Care.com
- [How Technology Can Support Active Aging](https://thesmarterservice.com/how-technology-can-help-support-active-aging/): In honor of Active Aging Week, let’s explore how technology can help support all areas of wellness as we age.
- [Falls Prevention Awareness Week: How Tech Can Help Keep Older Adults Safe](https://thesmarterservice.com/falls-prevention-awareness-week-how-tech-can-help/): For Falls Prevention Awareness Week, we’re highlighting some tech tools designed to help older adults stay safe and fall-free:
- [The Smarter Service Named Best Tech Support for Older Adults](https://thesmarterservice.com/the-smarter-service-best-tech-support-for-older-adults/): The Smarter Service was recognized in WIRED as one of the best tech support services for older adults!
- [Abbie Richie on the Aspire for More Podcast](https://thesmarterservice.com/abbie-richie-on-the-aspire-for-more-podcast/): Abbie Richie, Tech Guru at The Smarter Service, joins Erin Thompson on the Aspire for More Podcast.
- [Celebrating Healthy Aging Month with Technology!](https://thesmarterservice.com/celebrating-healthy-aging-month-with-technology/): Discover how technology like telehealth, fitness trackers, and financial apps can help older adults stay active, connected, and healthy as they age.
- [Medical Alert Device for Aging Parents](https://thesmarterservice.com/medical-alert-device-for-aging-parents/): Tech Guru Abbie Richie shares her advice on talking to aging parents about using medical alert devices.
- [Celebrate National Wellness Month with Tech-Savvy Tips for Older Adults](https://thesmarterservice.com/celebrate-national-wellness-month-with-tech-savvy-tips/): For National Wellness Month, we're sharing tips on how technology can help older adults live happier, healthier lives.
- [The Smarter Service Partners with The Covington to Enhance Tech Support for Residents](https://thesmarterservice.com/the-smarter-service-partners-with-the-covington/): The Smarter Service brings comprehensive tech support to The Covington, aiming to elevate digital literacy and tech engagement for residents.
- [Introducing "Tech Smarter" with Abbie Richie](https://thesmarterservice.com/introducing-tech-smarter-with-abbie-richie/): Tech Smarter is a weekly online show hosted by Abbie Richie, exploring the impact of tech literacy on older adults.
- [Tech Tips to Keep Older Adults Safe and Cool This Summer](https://thesmarterservice.com/summer-tech-tips/): Learn how technology can help older adults stay safe and cool during the summer heat.
- [How Tech Can Help Older Adults Enjoy the Great Outdoors](https://thesmarterservice.com/how-tech-can-help-older-adults-enjoy-the-great-outdoors/): Innovative gadgets and apps that can transform how older adults expore and enjoy the great outdoors.
- [The Smarter Service's Top Tech Picks to Make Dad’s Day!](https://thesmarterservice.com/the-smarter-services-top-tech-picks-to-make-dads-day/): The Smarter Service Tech Guru Abbie Richie, joined the Your Life Arizona CBS to share her top Father’s Day tech picks.
- [Smart Tech Tips for Stress-Free Summer Travel for Older Adults](https://thesmarterservice.com/smart-tech-tips-for-stress-free-summer-travel-for-older-adults/): Here’s how tech can be a supportive ally for older adults planning and embarking on trips this summer.
- [Vida Roozen Interviewed on Let's Talk Tech!](https://thesmarterservice.com/vida-roozen-interviewed-on-lets-talk-tech/): The Smarter Service COO, Vida Roozen is interviewed by Deborah Dotson on for Laguna Woods Village Community Television's "Let's Talk Tech."
- [The Smarter Service, COO, Vida Roozen, Discusses Technology’s Role in Empowering Older Adults on willGather Podcast](https://thesmarterservice.com/the-smarter-service-coo-vida-roozen-discusses-technologys-role-in-empowering-older-adults-on-willgather-podcast/): Vida Roozen joins Nicole Will on her podcast willGather: "Navigating the World with Your Aging Loved One," to share insights into how technology can enhance the lives of older adults.
- [The Smarter Service Partners with BHI Senior Living to Bring Tech Concierge Services to Select Indiana Communities](https://thesmarterservice.com/bhi/): The Smarter Service partners with BHI Senior Living to bring tech concierge services to The Barrington of Carmel and Four Seasons.
- [Spring into Tech: Smarter Solutions for Spring Cleaning](https://thesmarterservice.com/spring-into-tech-smarter-solutions-for-spring-cleaning/): For older adults, the physical demands of spring cleaning may present challenges. Technology offers innovative solutions to streamline cleaning and organizing tasks.
- [Smarter Aging: The Importance of Health Tech Planning](https://thesmarterservice.com/smarter-aging-the-importance-of-health-tech-planning/): It’s time to prioritize “Health Tech Planning” as a key component of our approach to care.
- [The Truth Behind the Tech Concierge](https://thesmarterservice.com/the-truth-behind-the-tech-concierge/): Join The Smarter Service's Director of Communications, Abbie Richie, as she engages in a thought-provoking conversation with our COO, Vida Roozen, and CEO and co-founder, Terry Dry.
- [Tech Concierge Provider, The Smarter Service, Expands Reach with Acquisition of Senior Savvy](https://thesmarterservice.com/tech-concierge-provider-the-smarter-service-expands-reach-with-acquisition-of-senior-savvy/): The Smarter Service, a leading provider of tech concierge services for older adults, senior living communities, and active adult communities, is pleased to announce its acquisition of Senior Savvy.
- [Empowering Older Adult Independence with Technology](https://thesmarterservice.com/empowering-older-adult-independence-with-technology/): February is National Senior Independence Month.  Explore solutions that empower older adults to lead more autonomous lives.
- [Navigating Entrepreneurship Later in Life: 5 Tips for Success](https://thesmarterservice.com/navigating-entrepreneurship-later-in-life-5-tips-for-success/): If you're contemplating embarking on an entrepreneurial adventure in your later years, here are five tips to get you started. 
- [The Smarter Service's Top Tech Gift Recommendations for Older Adults](https://thesmarterservice.com/the-smarter-services-top-tech-gift-recommendations-for-older-adults/): The holiday season is here, and there's no better way to spread joy than by gifting your loved ones some tech-savvy presents.
- [Tech Literacy: A Cornerstone of Preventive Care for Older Adults](https://thesmarterservice.com/tech-literacy-a-cornerstone-of-preventive-care-for-older-adults/): Proficiency in tech emerges as not just an optional skill, but as a fundamental pillar of holistic healthcare for older adults.
- [Navigating Holiday Scams: A Guide to Staying Secure Online](https://thesmarterservice.com/navigating-holiday-scams-a-guide-to-staying-secure-online/): Let’s rally to keep our older loved ones vigilant against these scammers this season. Here Are Some Tips for a Smarter Scam-Free Holiday.
- [Navigating Tech Challenges in Senior Living Communities](https://thesmarterservice.com/techchallengesseniorliving/): Residents move into senior living communities with between 5-7 devices each, creating a demand for tech support.
- [The Smarter Service COO Vida Roozen Joins Expert Tech Panel](https://thesmarterservice.com/smarters-vida-roozen-joins-expert-panel-to-empower-older-adults-in-tech/): Vida Roozen joins the "iGrandparent 101: Experts Share Resources and Wisdom for Teaching Tech to Older Adults" webinar. 
- [The Importance of a Personal Touch in the Digital Age](https://thesmarterservice.com/empowering-older-adults-the-importance-of-a-personal-touch-in-the-digital-age/): Let's expose a dirty little secret... many older adults aren't comfortable using technology, and we aren't doing enough to solve it. 
- [The Smarter Service Co-Founder, Terry Dry, on The Patricia Raskin Show](https://thesmarterservice.com/smarter-co-founder-and-ceo-terry-dry-on-the-patricia-raskin-show/): Smarter CEO and co-founder, Terry Dry, recently made a special appearance on The Patricia Raskin Positive Living Show on Voice America.
- [The Smarter Service Co-Founder Terry Dry on The Breakthrough Podcast](https://thesmarterservice.com/smarter-co-founder-and-ceo-terry-dry-featured-on-the-breakthrough-podcast/): Terry Dry, the CEO, and co-founder of The Smarter Service, recently chatted with Alison Dean on The Breakthrough podcast.
- [8-Reasons Why Personalized Tech Support Is a Must-Have for Senior Living Communities](https://thesmarterservice.com/8-reasons-why-personalized-tech-support-is-a-must-have-for-senior-living-communities/): Learn the reasons why senior living communities should prioritize personalized tech support services for their residents.
- [The Smarter Service Co-Founder Terry Dry Receives Second Act Award](https://thesmarterservice.com/smarter-ceo-and-co-founder-terry-dry-receives-second-act-award/): The Smarter Service co-founder Terry Dry received the Second Act of the Month Award from 50Plus Today.
- [Capri Communities & The Smarter Service Team Up to Enhance Resident Tech Skills](https://thesmarterservice.com/smarter-capri-partnership/): Capri Communities, a Wisconsin senior living provider, teams up with The Smarter Service to improve tech skills among residents and staff.
- [The Smarter Service Hosts Tech Discussion with Talking Rock Residents](https://thesmarterservice.com/smarter-hosts-technology-discussion-with-talking-rock-residents/): The Smarter Service COO Vida Roozen visits Talking Rock in Prescott, Arizona to chat with residents about their relationship with technology.
- [91% of Older Adults Feel Overwhelmed By Technology](https://thesmarterservice.com/91-of-older-adults-feel-overwhelmed-by-technology/): With new technology popping up daily, it's not surprising that many of us struggle to keep up. Luckily, Smarter is here to help.
- [Smarter Featured in Aging and Health Technology Watch](https://thesmarterservice.com/smarter-featured-in-aging-and-health-technology-watch/): Laurie Orlov, the founder of Aging and Health Technology Watch, recently highlighted the challenges older adults face when trying to access reliable tech support services. 
- [4 Tips For Taking the Frustration Out of Passwords](https://thesmarterservice.com/passwords/): 75% of Americans are frustrated with keeping track of their passwords. Fortunately, there are some things you can do to make managing passwords a little easier.
- [Supporting The Sandwich Generation In the Workplace](https://thesmarterservice.com/supporting-the-sandwich-generation-in-the-workplace/): By providing resources such as in-home well-being checkups and caregiving, employers can help ease the burden on employees caring for aging parents.
- [Stay Connected This Thanksgiving Using These Tech-Supported Solutions](https://thesmarterservice.com/stay-this-thanksgiving-using-these-tech-supported-solutions/): If you can’t physically be with your family this Thanksgiving, try these tech-supported solutions to stay connected and beat the holiday blues.

## Pages

- [Digital Literacy Drives Occupancy](https://thesmarterservice.com/digital-literacy-drives-occupancy/)
- [FVT Case Study](https://thesmarterservice.com/bhi-case-study-2/): Friendship Village Tempe Case Study
- [BHI Case Study](https://thesmarterservice.com/bhi-case-study/): BHI Case Study
- [BHI CASE STUDY Form](https://thesmarterservice.com/bhi-case-study-form/): Please fill out the form to view or download this Case History BHI Case Study Download Form (#4) Δ First NameLast NameEmailAddressCityStateWhat best describes your reason for downloading this content?I teach training and enrichment programsI manage a Senior or active aging living communityI’m an IT professional interested in resident supportI’m a caregiver for an older adultI’m in the AgeTech industryOther (Please provide feedback in the area below)Please provide additional informationSubmit
- [Literacy Ebook Form](https://thesmarterservice.com/literacy-ebook-form/): Please fill out the form to view or download our Guide Literacy Ebook Download Form Δ First NameLast NameEmailAddressCityStateWhat best describes your reason for downloading this content?I teach training and enrichment programsI manage a Senior or active aging living communityI’m an IT professional interested in resident supportI’m a caregiver for an older adultI’m in the AgeTech industryOther (Please provide feedback in the area below)Please provide additional informationSubmit
- [Resources](https://thesmarterservice.com/resources/):  RESOURCES
- [How to Implement a Tech Literacy Program](https://thesmarterservice.com/how-to-implement-a-tech-literacy-program/): How to Implement a Tech Literacy Program
- [The Smarter Service - Your Trusted Tech Concierge Service for Residents at Senior Living Communities](https://thesmarterservice.com/): Welcome to The Smarter Service Your Trusted Tech Concierge for Older Adults and Senior Living Communities. What is The Smarter Service? We provide custom tech concierge services to older adults and senior living communities. Our mission is to bridge the digital divide, empowering older adults to navigate the digital world seamlessly and confidently. Contact Us for a Free Consultation Why Choose The Smarter Service? We’re dedicated to helping older adults embrace tech’s benefits, with patient, confidence-building support at every step. Contact Us to Get Started In-person, Onsite, & Virtual Assistance   For Communities & Individuals   Trustworthy Experts Building Tech […]
- [Newsletter](https://thesmarterservice.com/newsletter/): JOIN OUR NEWSLETTER By signing up for our newsletter you agree to our terms of use and privacy policy. SSWebsiteSubscribers Δ EmailFirst NameLast NameCityState– Select –AKALARAZCACOCTCZDCDEFLGAGUHIIAIDILINKSKYLAMAMDMEMIMNMOMSMTNCNDNENHNJNMNYOHOKORPAPRRISCSDTNTXUTVAVIVTWAWIWVWYWhat best describes your reason for joining?– Select –I want to learn more for myself or a family memberI am a Senior Living Community ProfessionalI am a Senior Living Community ResidentI have an Individual MembershipOtherSenior Living Community Name (if applicable)Submit Form
- [Marketing Director](https://thesmarterservice.com/careers/marketing-director/): Marketing Director At a Glance We are seeking a dedicated marketer to build our brand and influence the narrative around tech use and older adults. We are really looking for a jack of all trades. A roll up your sleever who’s ready to find digital and physical marketing paths to influence key decision-makers, help us join and lead the narrative on digital literacy for older adults and manage our storytelling, whether it’s marketing materials to explain to residents why we’re on campus or it’s through the creation of sales decks, pamphlets, even evolving our website explaining what we do. We […]
- [Business Development](https://thesmarterservice.com/careers/business-development-specialist/): Business Development Manager At a Glance We are seeking a dedicated salesperson to sell our services to active aging and retirement communities. Have you built your career on innovation? Do you inspire others to discover more effective solutions? Can you use storytelling to demonstrate how a service can transform a community? If so, you may have found your home. Who We Are The Smarter Service enables active aging residential communities (aged 55+) and independent / assisted living to meet the technology needs of their residents by providing onsite and virtual technology training and support to older adults for technology they […]
- [Technology Advisor - IN](https://thesmarterservice.com/careers/technology-advisor-in/): Tech Concierge AT A GLANCE Are you the go-to resource in your family for solving technology problems? Are you able to conduct training classes to make technology more user friendly? Are you extremely patient and good at simplifying complex technology for an end-user? If this describes you, we may have the perfect role. WHO WE ARE The Smarter Service enables active aging residential communities (aged 55+) and independent/assisted living communities to meet the technology needs of their residents by providing virtual and onsite technology training and support to older adults for technology they have, or need to adopt within their […]
- [Enterprise Solutions](https://thesmarterservice.com/enterprise-solutions/): Enterprise Solutions Enterprise Solutions Senior living communities are evolving, with a growing number of older adults embracing technology to enhance their lives. However, the demand for reliable tech support often outpaces available resources, leaving communities struggling to meet residents’ needs. Staff members, already tasked with essential responsibilities, find themselves spending valuable time addressing tech-related inquiries. This is where The Smarter Service steps in with tailored enterprise solutions designed to transform the tech support landscape in senior living communities. Enterprise Options Concierge Desk Our onsite tech support desk ensures easy accessibility to personalized assistance, offering residents and guests the convenience of […]
- [FAQs](https://thesmarterservice.com/faqs/): FAQs What is The Smarter Service? The Smarter Service is a personalized tech concierge service for older adults, their families and businesses caring for older adult communities. We provide personalized tech assistance and enrichment programming that empowers older adults while relieving loved ones or staff. What are The Smarter Service hours? The Smarter Service is available Monday – Friday 9AM PST – 5PM PST. What is different about The Smarter Service? The Smarter Service understands technology can empower older adults, but only if they’re confident using it. There are plenty of places to buy technology and services to install it, […]
- [How The Smarter Service Works](https://thesmarterservice.com/how-smarter-works/): How The Smarter Service Works Step 1 Meet Your Smarter Concierge Your dedicated Tech Concierge gets to know you & your unique needs. Step 2 Customize Your Plan Together, we create a customized plan that aligns with your goals. Step 3 Start with the Fixes We address frustrating tech issues to pave the way for tech confidence. Step 4 Continue Your Journey Ongoing support ensures your technology plan evolves with your needs. Step 5 Enrichment & Learning We go beyond tech support to offer enriching programs to boost tech literacy. How The Smarter Service Can Help Device Support Device Fixes […]
- [Contact Us](https://thesmarterservice.com/contact-us/): Contact Us Get In Touch Contact Us Let’s get to know each other. We’ll discuss your current needs and goals so we can provide a tailored recommendation. There is no obligation. We approach these discussions the same way we do with our members and partners – with a genuine interest to help. Reach out and you’ll hear from an Associate within 24 hours. info@thesmarterservice.com 805-765-8348 Social Links Linkedin Facebook Instagram Loading… Need Quick Answers? Please visit our FAQs and find the answers you’re looking for. FAQ
- [Technology Advisor](https://thesmarterservice.com/careers/technology-advisor/): Tech Concierge AT A GLANCE Are you the go-to resource in your family for solving technology problems? Do you get energy from discovering new technologies that can help make someone’s life easier or better? Are you extremely patient and good at simplifying complex technology for an end-user? If this describes you, we may have the perfect role. WHO WE ARE The Smarter Service enables active aging residential communities (aged 55+) and independent / assisted living communities to meet the technology needs of their residents by providing virtual and onsite technology training and support to older adults. The Smarter  Service provides […]
- [Careers](https://thesmarterservice.com/careers/): Careers at The Smarter Service Are you passionate about closing the digital divide and helping older adults live happier, healthier, safer lives? If you’re looking to make a difference, we’d love to have you on our team! Follow us on LinkedIn Explore Our Open Positions Below. Interested in joining our team? Apply today by emailing Jobs@TheSmarterService.com Technology Concierge Carlsbad, CA 92010 Hybrid work $25 – $27 an hour – Part-time   We are looking for a Technology Concierge who can work with older adults (55+) and make technology more approachable and fun. A natural teacher, connector & trainer, the right candidate thrives […]
- [Blog & News](https://thesmarterservice.com/blog/)
- [How We Can Help](https://thesmarterservice.com/how-we-can-help/): How We Can Help Smarter offers so much more than tech support. We offer human support. We give 0lder adults the dignity they deserve and their loved ones peace of mind by allowing them to learn, discover and use technology with confidence and at their own interest and pace. Tech Support Computers, laptops, tablets, phones, device disconnects, & password resets. 01 Connectivity Messaging, email, video conferencing, social media, voice, food, & transportation. 02 Safety & Security Telehealth, fall detection, security cameras, & home monitoring devices. 03 Health Exercise & wellness, sleep, mental agility, wearables, & biometric sensors. 04 Entertainment Photos, […]
- [Why Choose The Smarter Service?](https://thesmarterservice.com/why-the-smarter-service/): Why Choose The Smarter Service? Older adults thrive with technology, but they need help embracing it. The Smarter Service bridges the gap, offering tailored tech concierge services for individuals and senior living communities. Experience the difference and unlock a brighter digital future! Benefits for Older Adults Older adults who are held back or frustrated by technology choose The Smarter Service so they can: Partner Get personalized support to maximize technology use. Fix Tackle tech issues when they happen, virtually or in person. Plan Evolve technology use to ensure independence & comfort. Learn Build confidence & develop new tech skills. Benefits […]
- [About Us](https://thesmarterservice.com/about-us/): About Us At the Smarter Service, we provide exclusive personal tech concierge support to older adults and senior living communities. Our mission is clear: to bridge the digital divide and empower older adults to navigate the digital world with confidence. Contact Us We Close the Digital Divide Technology adoption has become a necessity for daily life. For older adults, this digital landscape is often a challenge to navigate. We build confidence with technology through personalized tech literacy, support, and encouragement. Our Purpose We’re a dedicated team driven by a common goal—to elevate tech literacy among older adults. Our Vision Lead […]
- [Terms & Conditions](https://thesmarterservice.com/terms-conditions/): Smarter LLC – Terms of Service Updated: January 1, 2025 Welcome to The Smarter Service LLC, (“The Smarter Service”) (the “Smarter Service Site”) and/or Service (defined below), owned and operated by The Smarter Service LLC (“The Smarter Service,” “we,” or “us”). The Smarter Service provides remote and in-person technical training, support, planning and recommendations to help older adults stay connected to friends and family, maximize their independence and age in place as safely, securely and cost effectively as possible. The Smarter Service also provides peace of mind to the adult children of older adults as well as their wider family, […]
- [Privacy Policy](https://thesmarterservice.com/privacy-policy/): Smarter LLC – Privacy Policy Last updated 1/1/2025 Scope of This Policy The Smarter Service LLC (“The Smarter Service,” “we,” “our,” or “us”), as well as any of its subsidiaries, divisions, and affiliates, respects your privacy and values your trust. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, communicate, disclose, protect, and otherwise manage the personal information that you provide to us by engaging our services on our website (www.thesmarterservice.com), social media, email exchanges, mobile web or mobile text/SMS/MMS or other mobile and desktop apps as applicable, and/or other online services (“Service” or […]


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