The Social Security Administration is shifting to a “digital-first” model—but many older adults are being left behind. This MarketWatch article highlights how The Smarter Service is bridging this gap, helping older adults confidently navigate these changes through our Tech Concierge program.
Digital literacy isn’t just a wellness perk anymore—it’s a driver of occupancy. When residents feel confident using everyday tech, they stay longer, refer friends, and keep families reassured. Communities that invest in structured support are seeing satisfaction rise, staff save time, and occupancy climb above 90%.
Tech Literacy: A Quiet but Powerful Driver of Occupancy Read More »
On Spotlight with the Maple Knoll Radio Network, Abbie Richie shared how technology can keep older adults confident, safe, and connected. From spotting scams to using video calls and wellness apps, her tips show how tech becomes a bridge to family and independence.
Shining a Spotlight on Digital Confidence: Abbie Richie on MK Radio Network Read More »
Partnership pairs award-winning security software with hands-on digital training, creating a scalable model for digital safety and confidence.
Successful pilot expands into full-scale support, boosting digital confidence and connection for Rancho Palos Verdes residents
The Smarter Service, a leading tech concierge provider for older adults, has officially launched its full suite of services at The Canterbury, a premier Life Plan Community within the Episcopal Communities and Services (ECS) network of Southern California Senior Living campuses. Following a successful two-month pilot that began in March 2025, the expanded partnership now delivers enhanced support, bringing consistent on-site tech help, enrichment classes, and virtual assistance to residents.
The Smarter Service, a leading technology concierge provider for older adults and senior living communities, has expanded its partnership with BHI Senior Living to bring personalized technology support to more than 2,200 independent and assisted living residents across all twelve of BHI’s Life Plan and Active Adult Communities in Indiana, Michigan, and Ohio.
The Smarter Service, a leading tech concierge provider for older adults, has partnered with Westminster Village, Scottdale’s premier resort-style retirement community, to provide residents with personalized technology support and education.
The Smarter Service Partners with Mirabella at ASU to Provide Tech Help to Residents. On-Site Tech Concierges Elevate Digital Literacy and Confidence at Premier Intergenerational Community in Arizona
The Smarter Service Partners with Mirabella at ASU to Provide Tech Help to Residents Read More »
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