We’re thrilled to announce an exciting new partnership between The Smarter Service and Waymark Gardens, a Seniors Rising Homes community in Glendale, AZ! This collaboration marks an important step in our mission to bridge the digital divide by bringing tailored tech support and training to older adults.
Empowering Residents with Tailored Tech Support
Waymark Gardens, the flagship property of Seniors Rising Homes, is a 151-unit HUD-supported senior living community that strives to enhance the lives of its residents with modern amenities and innovative services. Through this partnership, we’re offering older adults access to a suite of tailored tech support options designed to foster confidence, independence, and connection.
Here’s how we’re making a difference:
- On-site Help Desks: Convenient, in-person tech assistance for everyday needs.
- In-Residence Tech Support: Personalized visits to tackle device setup, troubleshooting, and more.
- Virtual Tech Support: Added flexibility for residents who prefer remote assistance.
- Enrichment Programs and Classes: Group training sessions to build digital literacy and inspire exploration of new technologies.
“At Waymark Gardens, we strive to create a community where residents feel empowered and supported,” said Dr. Eric Luster, Chairman of the Board at Seniors Rising Homes. “Our partnership with The Smarter Service equips residents with the tools and confidence to make technology an enriching part of their lives.”
Supporting Staff and Strengthening Communities
The benefits of this partnership extend beyond the residents. By providing reliable tech support services, we’re alleviating tech-related demands on Waymark Gardens’ staff. With fewer personal devices than other communities but a high demand for support, Waymark Gardens underscores the importance of ensuring technology is accessible for all older adults, regardless of income level.
“Empowering older adults with the support they need to confidently use technology doesn’t just address a tech gap—it addresses a human need,” said Vida Roozen, COO of The Smarter Service. “It combats isolation, fosters healthier lives, and supports independence.”
Leading the Way with Innovation
Waymark Gardens and Seniors Rising Homes are deeply committed to integrating advanced technology to improve the lives of their residents. The on-site TeleHealth Suite ensures residents have access to secure, HIPAA-compliant virtual consultations, chronic disease management, and more. Through this partnership, The Smarter Service is enabling residents to fully utilize these innovative tools, ensuring accessibility and usability.
A Model for the Future of Senior Living
This collaboration is a blueprint for what’s possible when senior living communities invest not only in technology but in the ongoing support necessary to use it effectively. By collecting resident feedback and measuring the program’s success, we’re creating a roadmap for expanding tech support services to other communities in the future.
As we continue to grow, partnerships like this inspire us to stay focused on what matters most—helping older adults feel confident, connected, and empowered in today’s tech-driven world.
Want to learn more about how we’re transforming senior living communities? Contact us at info@thesmarterservice.com or visit www.thesmarterservice.com.
