The Smarter Service COO, Vida Roozen, recently joined Aging Unfiltered, a podcast from BHI Senior Living, for an important conversation about technology adoption, digital literacy, and the growing need for human-centered tech support for older adults.
As technology continues to become part of everyday life for older adults, from healthcare and communication to safety, entertainment, and wellness, the conversation explored one of the industry’s biggest ongoing challenges: adoption.
In the episode, Vida discusses why technology investments alone are not enough to drive meaningful outcomes for older adults and senior living communities. Confidence, education, and ongoing support all play a critical role in helping residents successfully engage with the tools available to them.
Check out the podcast to learn:
- Why digital literacy is becoming increasingly essential in aging services
- The biggest barriers to technology adoption for older adults
- How communities can improve engagement and confidence with technology
- Why hands-on support leads to better outcomes for residents and staff
- The growing opportunity around AgeTech and resident tech support
The conversation highlights a reality many communities are experiencing today: technology only creates value when residents feel comfortable and confident using it.
Huge thanks to the BHI Senior Living team for having Vida on the podcast and for continuing to lead thoughtful conversations around innovation, aging, and resident experience.
🎧 Watch the episode here.
🎧 Listen on Spotify here.
