How The Smarter Service Works

Step 1

Meet Your Smarter Concierge

Your dedicated Tech Concierge gets to know you & your unique needs.

Step 2

Customize Your Plan

Together, we create a customized plan that aligns with your goals.

Step 3

Start with the Fixes

We address frustrating tech issues to pave the way for tech confidence.

Step 4

Continue Your Journey

Ongoing support ensures your technology plan evolves with your needs.

Step 5

Enrichment & Learning

We go beyond tech support to offer enriching programs to boost tech literacy.

How The Smarter Service Can Help

Device Support

  • Device Fixes (Computers, Tablets, Laptops, Smartphones)
  • Device Disconnects
  • Password Management

Convenience

  • Food Delivery Apps
  • Grocery Delivery Apps
  • Online Shopping
  • Ride-Sharing Apps
  • Online Home Repair Services

Communication

  • Video Calling and Conferencing
  • Text Messaging
  • Email
  • Social Media

Entertainment

  • Streaming Movies, TV Shows, and Music
  • Podcasts
  • Audiobooks
  • Online and Mobile Games
  • Photo Sharing

Health & Wellness

  • Telehealth
  • Wearables
  • Medication Reminders
  • Health and Wellness Apps
  • Meal Planning Apps
  • Prescription Delivery

Travel

  • E-Ticketing
  • Kiosks
  • Transportation Apps
  • Travel Apps
  • Virtual Event Booking

Safety & Security

  • Online Safety and Fraud Prevention
  • Smart Homes and Home Monitoring
  • Security Cameras and Doorbells
  • Fall Detection

Finance

  • Online Banking
  • Cashless Payments
  • Mobile Payments
  • Budgeting Apps

Membership Plans

do you need personalized tech help?
Annual Membership Banner

Here's what you'll enjoy:

Unlimited 15-Minute On-Demand Support

Help via phone, text, or email, whenever you need it.
Fill out the form here for more information.

Dedicated Tech Concierge

The same Tech Concierge throughout your membership
Fill out the form here for more information.

Monthly Newsletter

Filled with helpful tips, tricks, and tech news geared towards older adults
Fill out the form here for more information.
In-person Support

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